Elevos understands our customers must have complete confidence in our revenue cycle management process. As one of the nation’s leading providers of EMS software and ambulance medical billing services, we’ve developed a proven business model focused on process execution and the patient experience. Our goal is to give our customers every advantage to elevate patient care by optimizing revenue recovery with technology, expertise, and unsurpassed customer service.

HOW IT WORKS

BILLING

A team of dedicated Billing Account Specialists assigned to your account processes all of the day to day tasks of your revenue cycle management. They code the claims, process payments, follow-up on unpaid claims, and assist with your reporting requirements.

APPEALS

Any claims that are denied are placed in a review queue and assessed by a Review Specialist. If the claim meets coverage requirements, an appeal is started and our Review Department will manage the appeals process through all levels of appeal.

COMPLIANCE

Our Compliance Officer ensures CMS guidelines are routinely followed to ensure all reimbursement is legal and due to your service. All clients receive regular feedback from our Compliance Officer, and each account is audited internally on a quarterly basis.

QUALITY ASSURANCE

Our Quality Assurance (QA) Team assesses accounts to ensure procedures are completed timely, correctly, and according to best practices. The QA Team analyzes work completed internally and work submitted by your team. All clients receive a quarterly report outlining improvement areas.

Christina Gaddis

Director of Sales Operations and Marketing

Our managed billing services perform at an 80% average adjusted collection rate, after Medicare and Medicaid contractual write-off, above national average cash per call collected for clients.

OUR VALUE

We're in this together...

We provide managed billing services in exchange for a set monthly percentage fee based upon month-end net collections, which is total cash collected less refunds.

By charging a percentage of month-end net collections, we have a greater incentive to collect the maximum legal amount that may be reimbursed.

We strive to give our customers every advantage to elevate patient care by optimizing revenue recovery with technology, expertise, and unsurpassed customer service.

Elevos