“An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.”
-Jack Welch
1988
Our Start
As a young paramedic, Richard Tibbetts noticed that collecting reimbursements for services his company provided wasn’t always guaranteed. This resulted in a lack of funding that contributed to critical failures in response time and an inability to update outdated and unsafe equipment. He eventually became the owner of his own ambulance service and began fine-tuning the process of billing and collections to help his company provide excellent care and reliable service.
In 1988, Richard decided to share the knowledge he gained as an ambulance service owner with other EMS providers by establishing EMS Consultants. The company offered consulting services focused on increasing reimbursement for EMS services rendered and improving operational efficiency.
Shortly after launch, the company released EMS Billing Software, one of the first ambulance billing software applications in the nation.
